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UK Gambling Commission Targets Casino Promotions in New Crackdown

Posted on April 9, 2025 | 7:07 am
Gambling_Commission_Announces_Casino_Promotions_Crackdown

The UK Gambling Commission has unveiled a series of sweeping regulatory changes aimed at tightening oversight on online gambling promotions. In response to rising concerns over player safety and growing criticism of the iGaming sector, the Commission is set to introduce new rules that will significantly impact how operators design and offer promotional content. Central to this move is the planned ban on mixed product promotions and a major reduction in bonus wagering requirements—key components of the industry’s player acquisition and engagement strategies.

Promotions have long been a cornerstone of the online gambling industry, serving as effective tools for drawing in new customers and retaining existing ones. From seasonal offers around major sporting events to game-specific incentives, these marketing tactics are common across most platforms. However, regulators and critics alike argue that such promotions—especially when poorly regulated—can create environments that place vulnerable individuals at greater risk.

With player welfare now a central issue in iGaming regulation, the Gambling Commission has emphasized its commitment to curbing gambling-related harm. This latest crackdown is a continuation of broader efforts to ensure that operators maintain responsible gambling standards and protect at-risk individuals.

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Mixed Product Promotions to Be Phased Out

The most significant change according to the analysis published by Vivo Gaming involves the elimination of mixed product promotions—offers that require users to engage with multiple gambling verticals, such as placing bets on both sports and casino games as part of a single promotional deal.

According to the Commission, these promotions are particularly problematic because they encourage players to cross over into different types of gambling, a behavior linked with increased risk of addiction. Drawing from recent research, the Commission concluded that individuals who participate in various gambling products are more susceptible to developing harmful patterns.

As a result, mixed product promotions will be completely banned, with the rule scheduled to take effect by December 2025. The move is expected to significantly alter promotional strategies for operators who have traditionally relied on cross-product incentives to maximize user engagement.

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Tighter Rules on Bonus Wagering Requirements

Alongside the ban on mixed promotions, the Gambling Commission has announced another pivotal measure: a cap on bonus wagering requirements. These requirements determine how many times a player must bet winnings derived from a bonus before being able to withdraw them. Currently, it’s not uncommon to see wagering terms reach as high as 50x, which can confuse players and prolong gameplay in ways that may be financially harmful.

To combat this, a strict 10x cap on wagering requirements will be implemented. The Commission believes this limit will help create a more transparent and manageable environment for players, reducing the likelihood of users playing beyond their financial means due to unclear or excessive terms.

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Industry Impact and Next Steps

The UK’s gambling landscape is increasingly defined by its shift toward responsible gaming, with regulators pushing for greater transparency and player protection. These new measures underscore the industry’s ongoing evolution and the importance of aligning marketing practices with the broader goal of minimizing harm.

Operators will now be required to reevaluate their promotional frameworks, eliminating multi-product incentives and adjusting bonus structures in accordance with the new rules. Failure to comply could not only result in regulatory penalties but also harm brand reputation in a market where consumer trust and responsible practices are paramount.

As these changes take shape over the coming months, companies will need to act swiftly to ensure they remain compliant. While the new regulations may initially require strategic adjustments, they also offer an opportunity for the industry to lead with more ethical, sustainable practices that prioritize the well-being of their user base.

Source:

“Gambling Commission Announces Casino Promotions Crackdown“, vivogaming.com, April 2, 2025.

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